While the Federal Government has explicitly committed to legalizing the recreational use of marijuana in Canada, its sale by non-licensed, non-medical vendors remains illegal. Operating, or working for, an illegal dispensary can result in arrest and charges including possession and drug trafficking.
Residents concerned about unsafe or illegal activities taking place in or near a dispensary are encouraged to contact the Toronto Police. Where the safety of people or property are at risk, call 911. For non-emergency situations that require the attention of police, you can reach the non-emergency dispatcher at 416-808-2222 or file a report online. If you wish to remain anonymous, please reach out to Crime Stoppers at www.222tips.com, or call 1-800-222-TIPS (8477).
Toronto's Board of Health has made a number of requests to the Government of Canada and the Government of Ontario to decriminalize possession, institute plain packaging rules, limit marketing, regulate edibles, set a minimum age of 19 for purchase, prohibit smoking in public places, and to prohibit the operation of a motor vehicle under the influence.
If you would like to reach your provincial or federal government representatives and let them know what you feel should be included in the upcoming legalization, you may contact them directly:
Click here for more information
Toronto City Council is made up of 25 elected City Councillors and meets monthly.
Click here for more information about Toronto City Council.
There is not enough affordable housing in Toronto. As a result, waitlists for affordable housing are very long. For information on subsidized rent (rent-geared-to-income), market rent and affordable rent, please click here.
No Councillor has the ability or authority to expedite the waiting period for housing or transfers or move someone to the top of the list. However there are steps you can take to increase the likelihood of a spot opening up sooner such as:
For information on how to apply for a transfer, please click here.
There are multiple housing help agencies that are dedicated to helping individuals find and keep affordable housing and avoid eviction. For a list please click here.
For more information on services available please call 311 for City services or 211 for community-based services.
Individuals that are on Ontario Works or Ontario Disability Support Program and have emergency housing needs, ay be eligible for the Housing Stabilization Fund.
Individuals who are in arrears, facing an eviction or in need of first and last months' rent may be eligible for a loan from the Toronto Rent Bank which provides a loan of up to two months' rent.
If you require a referral to a food bank near you, call the Daily Bread at 416-203-0050. You can also click here for a link to several food banks. The Red Cross offers delivery services if you are unable to access a food bank due to a temporary or permanent disability.
Calling 211 will connect you with staff that can provide a more extensive list of services.
The Toronto Drop-In Network (TDIN) is an active coalition of over 50 drop-in centres throughout the City of Toronto that works with people who are homeless, marginally housed or socially isolated, to provide social services and supports.
Please click here for a list of organizations in different parts of the city that offer various services including: job help, housing support, and crisis support.
Councillor Wong-Tam has been very involved in issues related to noise in our City. Through a motion to City Council, a review of the City's noise by-law is underway, research and policy staff are conducting consultation with resident groups, industry and Public Health to provide recommendations to amend the city's noise by-law. This process is currently ongoing, with the Noise Bylaw Working Group meeting regularly. You can learn more about the initial Noise Bylaw Review by clicking here.
Also, Toronto Public Health in collaboration with Ryerson University has conducted a study on noise levels in the City of Toronto. The goal of the study is to characterize noise level exposures among Toronto’s residents. Outcomes of the study will be used to identify and address general and specific noise situations where potential health impacts are present and are used to inform the current Noise Bylaw review. This report was presented to the Board of Health, and it may prove helpful in bringing about requirements for noise mitigation measures at construction sites. You can read the report by clicking here.
Motorcycle noise is an increasing issue in Toronto. Vehicle noise is governed under the Provincial Highway Traffic Act and therefore, under the purview of the Toronto Police Service and the OPP. Municipal Bylaw Enforcement officers do not have the legal authority to lay charges and fines under the act.
Toronto Police Services has the legal authority, training, and equipment to pull over vehicles and lay appropriate charges and fines. We are encouraging residents to contact their local Community Response Unit Manager in order to make their policing priorities known.
51 Division (South of Bloor, east of Yonge Street): Staff Sergeant Peter Troup, (416) 808-5152 52 Division (South of Bloor, west of Yonge Street): Staff Sergeant Anthony Coscarella, 416-808-5819
Engagement with local residents is an important way for police to gain an understanding of where activity is taking place.
The Toronto Police Service cannot proactively enforce parking regulations in residential areas of the city due to the immense number of residential roads. Instead, Parking Enforcement relies on complaints to generate enforcement action. Once a complaint is received Parking Enforcement will “blitz” a street and hand out tickets until such time that the officers are satisfied that enforcement is no longer needed. They will return if more complaints are received.
For many residential streets in Toronto, parking regulations are unsigned, which means that there is a 3-hour parking limit. In many older neighbourhoods, residents have enjoyed parking overnight in contravention of the 3-hour limit because no one has complained to Parking Enforcement.
Parking Enforcement is obliged to uphold the by-laws. Residents who want to park their cars on-street overnight can petition their neighbours to introduce Permit Parking to the street, whereby residents agree to pay a monthly fee to allow them to park a car overnight.
If you have received a ticket that you believe was assigned in error, you can contact Parking Enforcement at 416-808-6600. Please provide them both the ticket number and the date you received it.
For more information, please click here.
Sometimes the in-force parking regulations no longer meet the needs of residents Residents can request changes, noting that parking can be a highly sensitive local issue. The City Councillor will not support significant changes without confidence that those changes are supported by the majority of the community.
This support will typically come either from a petition of residents, or a letter from a residents’ association advocating for the change. If the Councillor has confidence this change will be supported, she can direct staff through Toronto and East York Community Council to amend the parking regulations in the area.
Our office can put you in touch with Transportation Services staff, who can give you the correct wording for your petition and tell you which households on the street should be petitioned. It is important that the wording is correct to make sure that everyone who signs a petition understands what they agree to and to ensure that staff have a clear understanding on how to turn the petition into the correct language for a by-law.
You can make this request through 311.
One of the measures a neighbourhood can take to limit who has access to parking on their street is through the introduction of Permit Parking. Typically, residents can park on their street for a maximum of three hours before being required to move their car. With Permit Parking, residents or guests can purchase a permit from the city that allows overnight parking on their street.
Parking is often a highly sensitive local issue. Councillor Wong-Tam will not support significant changes without the confidence that those changes are supported by the majority of the community. In order to begin the process of introducing permit parking, the city typically requires a petition signed by a minimum of 25% of impacted residents before city staff will formally poll residents. Once formerly polled, staff will bring a recommendation to Toronto and East York Community Council with the polling results and whether to proceed with amending the parking regulations in the area.
Our office can put you in touch with Transportation Services staff, who can give you the correct wording for your petition and which households on the street should be petitioned.
For more information about permit parking, please click here.
Dispute a Parking Ticket - Online or In-Person
Encampments in public parks are handled by the Parks Ambassador Program. Working with Streets to Homes, Public Health, and the Toronto Police, Toronto's Parks Ambassadors will coordinate outreach to street-involved persons encamped in parks and connect them with shelter and housing services.
To report an active or abandoned encampment, call Parks Ambassador Troy Ford at 416-771-3042.
Streets to Homes offers shelter and housing supports to individuals who are street-involved and in need of assistance. If you see someone who appears to be in need of assistance like this, you can call Streets to Homes' Assessment and Referral Centre 24 hours a day at 416-392-0090.
In cases of emergency, where the safety of people or property is at risk, call 911. For non-emergency situations that require the attention of the police, you can reach the non-emergency dispatcher at 416-808-2222 or file a report online. If you wish to remain anonymous, please reach out to Crime Stoppers at 222tips.com, or call 1-800-222-TIPS (8477).
Residents are encouraged to report all crimes they have witnessed. In many cases, police do not receive calls or reports when multiple persons encounter crime and assume another party will follow-up. Reporting all criminal incidents allows for the effective tracking of crime-related statistics and is a critical factor in the distribution of Police resources.
Chris Moise, Vice-Chair & Trustee, Ward 10 (Toronto Centre - University Rosedale)firstname.lastname@example.org
Norm Di Pasquale, Trustee, Ward email@example.com
Members of the general public who are concerned about someone they see on the street should call 311 or, in the case of emergency, 911.
Anyone who needs emergency shelter should call 311 or Central Intake at 416-338-4766 or toll-free at 1-877-338-3398.
Streets to Homes has a pool of workers helping individuals who are sleeping outside or street-involved find a safe place to rest, permanent housing, or find washrooms, showers, laundry, and health care services. The Streets to Homes Assessment and Referral Center is available to call 24 hours a day at 416-392-0090
For information on other outreach programs please click here.
The Shelter, Support & Housing Administration Division (SSHA) ensures that homeless people and people at risk of homelessness have a range of shelter and affordable housing options and provides temporary shelter and support for homeless individuals and families while assisting them to achieve permanent housing solutions.
Make a Complaint About Housing & Homelessness Services
View the City's Shelter, Support & Housing Division Staff Directory
If there is a concern about speeding, one of the measures the City can take is to install calming traffic measures, typically through speed humps. Speed humps are not appropriate on every street. The City will not install them on TTC bus routes, and Emergency Services may raise concerns if their response times would be impacted.
The City will not make significant changes, such as adding speed humps, without confidence that those changes are supported by the majority of the community. The first step is typically to receive a petition signed by at least 25% of affected households (or 10% in case of multi-family rental dwellings) in favour of the installation. From there, city staff will formally poll residents and review the safety and technical requirements of adding calming traffic measures. That will result in a recommendation that will be brought to Toronto and East York Community Council.
For more information about traffic calming, please click here.
If you notice that people are regularly driving above the speed limit on a road, then you need to notify Toronto Police Services. You can report speeding and other traffic complaints to Toronto Police Services by clicking here.
Please see Traffic: Requesting Traffic Calming if you wish to explore adding speed humps.
Please note that the city does not consider stop signs to be a calming traffic measure.
Through the City's Road Safety Plan, many speed limits have been reduced across the City. Within Ward 13, most residential neighbourhoods have has their local speeds reduced to 30 km/h. Within the ward, new signs to reflect this new 30 km/h limit. For roads that were formerly unsigned, staff are undertaking additional work to identify locations for the new signs. This process has been taking some time, and work on installing new signs will be continuing through 2017.
Where not signed, the default speed limit on a road is 50 km/h.
You can request changes to speed limits to Transportation Services through 311 Staff will investigate and, if they find a change in speed is warranted, will bring that amendment to Toronto and East York Community Council.
You can also contact 311 if you are unsure what the approved speed limit is on a local road.
If you believe an intersection should have either a pedestrian crossover or a signalized intersection, you can make a request to Transportation Services through 311.
Staff will investigate and see if the crossover or signalized intersection meets the warrants to install one. Factors staff look at include the amount of traffic (pedestrians and vehicular), the amount of conflicts between individuals attempting to cross an intersection, and whether there have been accidents over the previous three years that may have been prevented if a crossover or signalized intersection had been installed. Other warrants include the distance to other crossovers/signalized intersections, and if the installation would impact transit service.
In the event that staff recommend the installation of a new pedestrian crossover or signalized intersection, a report will go to Toronto and East York Community Council.
During the winter, crews diligently to clear many roads and sidewalks in Ward 13. This work can take time, and it may not be clear when someone will be around to shovel the snow. During a storm, residents should call 311 to report urgent winter related calls only.
When two centimetres of snow has accumulated then plowing will begin on the expressways and, when five centimetres has accumulated, plowing will begin on the main roads. Plowing on the expressways and main roads will continue until the operation is complete. When the snow stops, and if the snow accumulation reaches eight centimetres, local road plowing will begin.
The City will clear snow from sidewalks on roads with high pedestrian traffic and on bus routes where it is mechanically possible to do so after two centimetres of snow has fallen, and the remaining roads after eight centimetres have fallen. Property owners are required to clear their sidewalks of snow 12 hours after a storm has taken place. To learn more about sidewalk snow clearing in Toronto and to view a map of the areas where the service is provided, please click here.
For sidewalks adjacent to City parks, clearing them of snow may be the responsibility of staff at Parks, Recreation and Forestry. If snow hasn't been cleared within 48 hours, please contact 311.
The City does not offer windrow service in Ward 13 due to many factors, including narrow street widths and existing on-street parking.
To learn more about winter maintenance efforts in the City, please click here.
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