section 2

The Toronto Police Services released a report in August 2020 with over 80 recommendations for police service reforms, compiling feedback and directions from City Council, the Town Halls and the Police Service Boards’ Anti-Racism Advisory Panel (ARAP) and the Mental Health and Addictions Advisory Panel (MHAAP) among others. Many of you gave deputations at the Toronto Police Service Board virtual town hall meeting on August 18.

Since then, the City launched the first phase of consultations as directed by City Council.

The City of Toronto received over 5,200 responses to the first community engagement survey with extensive and thoughtful input on a community-based crisis response model. A second survey was distributed in December 2020, asking residents about their insights and experiences accessing crisis and supportive services, staying safe in a crisis, community safety, and future investments that would provide care or support to prevent people from falling into crisis.

A summary of findings for both surveys will be posted here.

During the November Council meeting, City Council passed a motion directing the City Manager to forward the responses (attachments 1 to 6 in the motion) to the new Inspector General of Policing and requested the City Manager to report back to City Council during the February Council meeting outlining the Inspector General's response and rationale for endorsement, rejection, or neutral position of the feedback and recommendations. It is critical that the Inspector General receive and offer a fulsome response to the communities they represent.

Updates on policing reform work since August:

  • Over 5,200 responses were received to the first survey with extensive and thoughtful input on a community-based crisis response model. These responses will help staff identify principles and priorities for this work including determining access to a community-based crisis response model, who responds, how personal information is used, and a complaints process. A summary of findings for both surveys will be posted to
  • A poll to further explore public opinion, including information received from the first survey, is underway as well with results expected mid-December.
  • A public online dashboard on the progress on the 36 recommendations passed by City Council in June, developed in collaboration with the Toronto Police, Services Board is now available.
  • To date, 35 community roundtables, organized in partnership with 17 community organizations and 33 subject matter experts, have been interviewed and have included individuals working in policing reform advocacy, mental health and addictions services, homeless advocacy, Indigenous and Black serving organizations, and organizations serving LGBTQ2S+ and other equity deserving communities.
  • Two meetings have been held with the Accountability Table, composed of 49 community organizations and advocacy groups to monitor and support the development and implementation of the community-led response model. One more meeting is scheduled for December.
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