We're Hiring! Constituency Assistant

Job Posting - Constituency Assistant 

Kristyn Wong-Tam is the City Councillor for Ward 13 - Toronto Centre: a fast-paced, high-intensity and always evolving downtown ward with over 120,000 residents, 14 dynamic neighbourhoods and five Business Improvement Areas.

This position is ideally suited for an energetic self-starter who is keenly interested in municipal government and politics and understands the importance of using a social justice and equity lens to city building.

We are looking for someone who likes working directly with community members, who likes to solve problems and who is well organized.  

Job Description

  • Provides constituency outreach and strategic planning. Monitors current issues that may have an impact on the constituency.
  • Undertakes research and analysis for the Councillor with respect to policy matters and divisional services/programs as they relate to constituency/public inquiries and concerns. Discusses the same with City staff for appropriate actions and response. Prepare responses. May be required to sign on behalf of the Councillor.
  • Ensures that inquiries/concerns are addressed and records are maintained. Follow up on requests/inquiries made by the Councillor to City staff.
  • Provides liaison between the Councillor, the Mayor, and other Members of Council and his/her staff, as well as City staff with respect to corporate initiatives, services, programs and issues affecting the Councillor and their constituents.
  • Prepares and coordinates general presentation material and/or speeches for the Councillor when necessary.
  • Ensures the Councillor is prepared with the required briefing material for meetings of Council, Committees, and other meetings.
  • Develops and ensures maintenance of Councillor’s contacts through electronic database or other means. May be required to set up and maintain Councillor’s web page.
  • Prepares, processes printing and distribution of constituency newsletters. Prepares articles, columns, and letters to the editor for local and mainstream print media.
  • Arranges public meetings, meetings with constituents and other community events. Assists and/or represents the Councillor at meetings/events.
  • Assists Councillor or represents Councillor at public hearing and appeals (e.g. Committee of Adjustment, Ontario Municipal Board, Workplace Safety Insurance Board, etc.) acting on behalf of constituents.
  • Monitors the Councillor’s office budget and ensures that expenditures are controlled and maintained within approved limits. May be required to approve office expenditures.
  • Maintains awareness of ward, community and city-wide municipal matters, and other matters affecting the municipality, the Councillor and their constituents.
  • Maintains confidentiality with respect to issues involving the City and the Councillor, and adheres to the City’s Conflict of Interest Policy.
  • Undertakes special assignments as requested by the Councillor.

Knowledge & Experience

  • College diploma or University degree in a related field, or equivalent experience, with 1-3 years experience in communications, project management, or as a political staffer. 
  • Highly developed verbal and written communications skills with the ability to present complex information to a variety of audiences.
  • Strong capacity for research, analysis and synthesis of detailed information.
  • Understanding of the Toronto political landscape and pressing issues, such as housing, public health, transit, social services, equity and social justice.
  • Knowledge of City of Toronto divisions, services and constituency reporting processes.
  • Advanced knowledge of project management, relationship management and constituency services.
  • Excellent time management and organizational skills.
  • Ability to work with assignments demanding critical judgement, analytical thinking and creative problem-solving.
  • Available to work evenings and occasional weekends as required.
  • Ability to work within a fast-paced, highly collaborative environment and meet tight deadlines.
  • Proficiency and experience working in a computerized environment.


The position is a fixed-term, full-time contract starting in September 2021 until November 2022 (the end of the Council term). We are working remotely temporarily due to COVID-19 but the position will be based out of City Hall.

Hours & Compensation: 35 hours per week, not including occasional evenings and weekends (which will be counted as lieu time). 

Salary range: $39,603.20 – $74,874.80. This position includes full health and dental benefits.

Applications will be accepted on a rolling basis until the role has been filled. 


Please send your resume and cover letter to [email protected] using the subject line “Application: Constituency Assistant” outlining why you are interested in the position as well as highlighting your relevant experiences.

We thank all interested applicants; however, only those candidates being considered for an interview will be contacted.

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Contact 311
Phone: 416-392-7903
Constituency Office: 100 Queen St W, A5, Toronto, ON M5H 2N2