[YES] I am unable to work because I am caring for someone who is critically ill

EI Caregiver Benefits

Step 1: Ask your employer for a RECORD OF EMPLOYMENT (ROE). They will either give you a paper copy or send an electronic copy directly to Service Canada.

Step 2: Apply as soon as possible (even if you don’t have your ROE yet) 

Apply Online

If you can’t apply online, call 1-833-381-2725*

*This line is overloaded right now


Important to know:

  • March 27: SERVICE CANADA OFFICES ARE NOW CLOSED. We are waiting to hear how the government will help people without a computer and internet.
  • You can prove your identity to the government faster online if you use online banking through your bank or credit union.


What you could receive:

  • Between 15 and 35 weeks of payments (directly into your bank account) worth up to 55% of your usual pay or $573 per week, whichever is less.

More Information

Connect with Kristyn

Invite Me To Your Event
Community Resources
Contact 311
Phone: 416-392-7903
Constituency Office: 100 Queen St W, A5, Toronto, ON M5H 2N2