I am Toronto TCHC tenant whose income has been impacted by COVID-19

Toronto Community Housing will be flexible and work with market rent and rent-geared-to-income tenants. TCHC will recalculate rent for rent-geared-to-income tenants, based on employment income changes due to COVID-19, and will work with market rent tenants on rent deferment plans on a case-specific basis. To request a rent adjustment (RGI) or a deferral (market), tenants need to fill out a form (attached) and return it to TCHC. 

Tenants can obtain the form by:

  • Calling our 24-hour Client Care Centre at 416-981-5500
  • Sending an email to help@torontohousing.ca
  • Downloading the forms at torontohousing.ca/covid-19

For more information for TCHC residents, please visit torontohousing.ca/covid-19

Phone: 416-392-7903
Constituency Office: 100 Queen St W A5, Toronto, ON, M5H 2N2