How does someone receiving Ontario Works apply for this benefit?

Those who received the COVID-19 Emergency Benefit in March or April will automatically be issued the extended benefit for May, June and July 2020 with no need to re-apply. People receiving Ontario Works may apply by calling or emailing the office serving their postal code, according to the Contact Information chart on the second page. Phone hours are Monday - Friday 8:30 a.m. - 4:30 p.m.

If applying by email: The subject line needs to include “Request for COVID-19 Emergency Benefit”. The body of the email needs to include the nine-digit member identification number of the person applying, found on their monthly OW statement and a telephone number where they can be reached. This is the only information that is required. Their name or any other personal information should not be included. Once an email request has been sent, the person applying will receive an auto-reply to confirm receipt of their email. If a valid member identification number and contact number was provided, a caseworker will call the person applying within 10 business days to confirm their eligibility. The person applying does not need to call to follow up.

Phone: 416-392-7903
Constituency Office: 100 Queen St W A5, Toronto, ON, M5H 2N2