Last Updated: April 30, 2020
For a translated version of this information, please see: COVIDhelpTO
Did you pay into EI, and have worked at least 700 hours in the last 52 weeks?
Employment Insurance (EI)
Please Note:
If you have already applied for EI Regular benefits but are not yet receiving benefits, you will automatically be assessed for the CERB.
Step 1: Ask your employer for a RECORD OF EMPLOYMENT (ROE). They will either give you a paper copy or send an electronic copy directly to Service Canada.
Step 2: Apply as soon as possible (even if you don’t have your ROE yet).
If you can’t apply online, call 1-800-O-Canada (1-800-622-6232)*
*This line is overloaded right now
Important to know:
EI Sickness Benefits
Benefits are available. Here’s how to apply:
Step 1: Ask your employer for a RECORD OF EMPLOYMENT (ROE). They will either give you a paper copy or send an electronic copy directly to Service Canada.
Step 2: Apply as soon as possible (even if you don’t have your ROE yet)
If you can’t apply online, call 1-833-381-2725*
*This line is overloaded right now.
Important to know:
EI Caregiver Benefits
Step 1: Ask your employer for a RECORD OF EMPLOYMENT (ROE). They will either give you a paper copy or send an electronic copy directly to Service Canada.
Step 2: Apply as soon as possible (even if you don’t have your ROE yet)
If you can’t apply online, call 1-833-381-2725*
*This line is overloaded right now
Important to know:
What you could receive: