Additional Resources

Who are the community experts and organizations?

Toronto Alliance to End Homelessness (TAEH): The Toronto Alliance to End Homelessness (TAEH) is a community-based collective impact initiative that recognizes the critical importance of working in a new way towards our common vision of zero chronic and episodic homelessness in Toronto.

Canadian Alliance to End Homelessness (CAEH): The Canadian Alliance to End Homelessness leads a national movement of individuals, organizations and communities working together to end homelessness in Canada. The CAEH leads a national movement of individuals, organizations and communities working together to end homelessness in Canada.

Toronto Drop-In Network (TDIN): The Toronto Drop-In Network is an active member-based coalition of 51 organizations that run 59 diverse drop-in centres across the city of Toronto. TDIN members work with people who are homeless, marginally housed, or socially isolated, including men, women, transgender and non-binary people, youth and seniors. Visit their website here.

Dixon Hall: Dixon Hall’s Housing Services department has been providing shelter services for the homeless and vulnerably housed in the city of Toronto for more than two decades.

Covenant House: Covenant House is the largest agency in Canada serving youth who are homeless, trafficked or at risk. Covenant House is inclusive, intentional and impactful.

Fred Victor: Fred Victor is a social service charitable organization that fosters long-lasting and positive change in the lives of homeless and low-income people living across Toronto.

Women’s National Housing and Homelessness Network: The Women’s National Housing and Homelessness Network (WNHHN) is a collective of diverse women, including those with lived expertise, who are working to eliminate homelessness and housing insecurity for women, girls, and gender-diverse peoples across Canada


Additional Reading

Additional reading



  • Homeless Hub: The Canadian Observatory on Homelessness is the largest national research institute devoted to homelessness in Canada. The COH is the curator of the Homeless Hub – a library of over 30,000 resources.
  • Faulkner Report In 2015, Grant Faulkner died of smoke inhalation while sleeping in a makeshift shack in Scarborough. As a result of his death, there was an inquest.
  • Health Commons Solutions Lab is an organization in Toronto and currently working with local agencies to support vulnerable tenants in rooming houses in Cabbagetown. They are tying mental health and housing together.
  • Sign the Canadian alliance to end homelessness six-point plan campaign to end homelessness at a federal level.

Support Resources

If members of the community have concerns about encampments, they should reach out to the appropriate organization.


Information on the COVID-19 response includes focusing on the City’s emergency shelter system, outreach, housing support, sanitation and washroom services, and many other COVID-19 resources.


3-1-1 | 416-338-0889 (TTY) Report concerns about:

Central Intake

Telephone support to individuals seeking access to emergency shelter.

Police Non-Emergency

416-808-2222 | 416-467-0493 (TTY)
Report crimes where no person is in immediate danger (i.e. theft, vandalism, fraud).

Toronto Fire Services General Inquiries

416-338-9050 | [email protected]
Concerns about fire safety in encampments.


In an emergency, always call 911 (fires, crimes in progress, medical emergencies requiring an ambulance).

Please note, in almost all cases, the City of Toronto is aware of encampment locations and Streets to Homes outreach staff engage residents as quickly as possible. Unless there is an emergency or change in the state of an encampment, it is not necessary to report an established encampment to the City and our partners.

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Phone: 416-392-7903
Constituency Office: 100 Queen St W, A5, Toronto, ON M5H 2N2